← All case studies·DTC Skincare2025 · 18 months
Kelp

$0 → $4.1M ARR in 18 months

Kelp launched with two SKUs, a strong founder story, and zero retail presence. We built the brand system, the site, the paid-creative engine, and the email program — then handed it off in month 18 with the team they hired in-house.

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Client
Kelp
Services
BrandPaidLifecycleWebflow
Stack
ShopifyKlaviyoMeta AdsTikTok Shop
Engagement
18 months
Started 2025
 Results

The numbers
that mattered.

$4.1M
ARR built from zero
−68%
CAC vs launch month
3.4×
Repeat-purchase rate
$112
AOV (was $36)
Challenge

What they came to us with.

The category (seaweed-based skincare) was confusing to first-time buyers. Founders were explaining the science in every ad and the CAC reflected it: $94 on a $36 AOV.

Approach

What we actually did.

Stop explaining. Start showing. We rebuilt creative around the result — visible texture and tone changes — and let the science live one click deeper. Built a 4-email lifecycle that prioritized reorder over discount.

 The work

How it unfolded.

M1–2

Brand & site

Identity, packaging direction, a Shopify build that respects the category.

M3–6

Paid foundation

Meta + TikTok, 12 creatives/week, kill thresholds, no agencies-of-record nonsense.

M7–12

Lifecycle + bundles

Reorder flow, 3-pack hero bundle, founder-letter sequence.

M13–18

Handover

Hired their first growth marketer; spent 90 days walking him through everything.

"We assumed 'agency' meant slow and expensive. GrowMate was neither. Best money we spent in year one."
SP
Sofía Park
Co-founder, Kelp
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